Contact

Bonus terms you cannot find on the operator site, payment delays, KYC document questions and anything that looks like a factual mistake on our pages. Also responsible-gambling redirects: if the operator's self-exclusion is not working for you, drop us a line and we will point you at the right regulator.

PR or affiliate programmes: use the subject line MEDIA — <brand>. We reply to media queries within two working days. Guest contributions are reviewed but rarely accepted because our editorial team writes everything in-house.

A simple contact form lives at the bottom of every static page. If it fails for any reason, the fallback is e-mail: hello@maxify.bet. Please include the URL you are writing about and a one-line summary of the issue.

• E-mail: hello@maxify.bet (general), editor@maxify.bet (corrections)
• Media: press@maxify.bet
• Responsible gambling: rg@maxify.bet (monitored once per day)

We do not take phone calls — the editorial team is distributed across three time zones.

We cannot process your deposit, cancel a withdrawal, verify your ID documents, change your account password or dispute a bonus wagering ruling. Those are account-level actions that only the Maxify support desk can take.

General e-mail: two working days. Corrections flagged with evidence: same day when received before 4 PM Manila time. Media and RG queries: within one working day.